Of course we would love to meet you, but we’re just not always there! So all visits are by appointment only.
If you have a class or a small group you would like to have come out and get a lesson on soda making, we would love to make special arrangements with you! Please contact us at [email protected].
That would be awesome! Contact us at orde[email protected] and let us know about your event and what you are looking for.
We recommend consuming your soda within a year of your purchase date. (But we’re guessing you’ll drink it all up way before that!)
If you have a special order and you want to come by to pick it up, we can do so by appointment. Please contact us directly at [email protected].
If you are in San Diego County, we would love to deliver it to you. Delivery fees may apply on smaller orders.
Please contact us at [email protected] so we can learn about who you are and where your store is so we can find the right distributor to provide you our soda!
Swell Soda primarily uses FedEx for shipping within the continental United States. We also use USPS for certain items.
If FedEx can get it there, we can ship it.
Your order may be canceled up until it has shipped and still receive a full refund. Once it has shipped, we cannot cancel and offer full refund.
You can change the shipping location up until it has shipped. If the location is in a different shipping region, there may be additional shipping costs.
Usually if a package is damaged, it is caught before delivery and returned to us or discarded. If your tracking information shows it is being returned to us, this is likely why. In this event, please contact us so we can get your replacement out to you more quickly.
If your package arrives broken, please email us at [email protected] with your order number and a photo of the damaged package so we can make a claim with our shipping department and FedEx. Then we will work with you to provide either a replacement or a refund.
If a damaged package arrives and there is broken glass, for your safety we recommend throwing away the entire package (even the “good” ones). There may be hairline fractures or chips in the unbroken bottles.